by jellydonut25 » Fri Aug 16, 2013 12:52 am
not a customer throwing me under the bus...someone from my own company.
customer complained to him, and while i get that you need to appease the CUSTOMER and you can tell them that i screwed up and it's all my fault, you don't need to turn around and rat me out to my manager too...that's just f*cking weak.
honestly not sure what's gonna happen from here, because i work with this guy on a daily basis, but right now i just want to gouge his eyes out and urinate in his skull. it's complete bullsh*t...if you've got a problem with me, say, "hey man, the customer called today and complained and i was on the phone with them for like half an hour, we need to button this down for real"
then I can tell you "dude, they f*ck up CONSTANTLY...they never ask for the same thing twice and now they want to act like they have a 'standard operating procedure'? that's crap"
then you can say, "well then, just start asking them. if they don't specify something or ask for it, ask them what they want, then it can be all on them."
you don't have to turn around and tattle on me. f*cking prick.