Good news: My fixed 360 arrived this morning.
Bad news: I turned it on, and everything was in spanish and it had someone's profile on it because the repair guys never cleared the HDD.
Good news: I cleared it and reformatted the system.
Bad news: I'm unable to connect to Live to retrieve my profile.
Good news: THe guy on the help line was very helpful and took all my information to pass on to MS to fix this problem.
Bad news: The connection problem isn't fixed. On the Test Connection screen, it passes all of the tests but the XBOX LIVE test, where it fails.
Good news: The update MS put out on Monday now recovers data that was saved on that profile.
Bad news: My system was busted before the update.
Good news: I'll be getting another free trial of Live after my connection problems are settled.
Bad news: I'm still unable to play without my profile...
