Yeah I ordered all my Region 4 Godzilla DVDs from them about ten years or so ago and had no problems either (well, except for ordering an extra copy of Mothra vs Godzilla by mistake due to the Australian title apparently being "Godzilla vs Mothra", which needless to say led to confusion when the Heisei Godzilla vs Mothra was what I was
trying to order
). I sent an inquiry to their official Twitter account so I'll wait a bit and see if I hear anything back (I guess right now it's probably the middle of the morning over there), but thanks for that address, I might try messaging them at some point if it goes on too much longer without any signs of life.
I just found it odd that as far as I can see there's no mention of it being down at all anywhere on the internet. Do Australians just not have forums or Twitter or anything like that?